Refund policy

At Stack of Story, every piece is thoughtfully selected to celebrate faith, meaning, and the stories that make us who we are. We hope you love your jewelry as much as we love sharing it with you!

All sales are final. We do not accept returns or exchanges for changes of mind, personal preferences, or incorrect selections.

Damaged or Defective Items

We carefully inspect and package each order, but if your jewelry arrives damaged, defective, or incorrect, we're here to make it right.

Please contact us within 7 days of delivery at [Customer Service Email] with:

Your order number
A brief description of the issue
Clear photos of the item and any damaged packaging

Once we've reviewed your request, we'll work with you to arrange a replacement, exchange, or refund, as appropriate.

Return Eligibility

For approved returns or exchanges, items should be unworn, in their original condition, and include their original packaging whenever possible.

Please do not send any items back without contacting us first so we can provide instructions.

If we request the return of an item that arrived damaged, defective, or incorrect, Stack of Story will cover the return shipping costs.

A Note About Our Jewelry

Some of our pieces feature natural stones, pearls, or unique finishes. Slight variations in color, texture, or appearance are part of what makes each piece special and are not necessarily considered defects.

Your cart is empty

Refund policy

Damaged or Defective Items

Return Eligibility

A Note About Our Jewelry

We're Here to Help